The Potential of Online Collaboration: Re-envisaging the Role of Experience Design for Synchronous Creativity in the Global Workplace
The context of this study relates to the conspicuous shift in workplace patterns facilitated by the rapid evolution of communication technologies in recent years, with their uptake greatly accelerated by the impact of the Pandemic. Investigating a relatively novel area of collaborative practice, the research critically explores alternative understandings of the intricacies of co-working experiences in the context of global operations, drawing on an Information Experience Design (IED) approach.
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Biography
With extensive experience in international digital communication and collaboration in the workplace, Ling Cai is a PhD Candidate specialising in Information Experience Design (IED) at The Royal College of Art.
Degrees
MA History of Design, The Victoria & Albert Museum and Royal College of Art